Stay on the job, not on the phone
When you're the one doing the work, every ring means stopping mid-repair or letting it go. Your assistant takes the call so you can finish the job in front of you.
Why owners hand off the phone
Your phone shouldn't run your business.
Answered 24/7, even when you're off the clock
You need to eat, sleep, and be with your family. Customers call whenever something breaks, and if nobody picks up, they call the next number on the list. Your assistant never clocks out.
Already have someone on the phones? Free them up
Your assistant handles routine calls with the same quality for less than a full-time hire. Start with after-hours and overflow calls, so your office person gets a helper, not a replacement.
Speaks your customers' language
Almost half of Orange County speaks another language at home. When a customer calls in Spanish or Russian, your assistant answers in their language, books the job, and texts you the summary in English.
46%
of Orange County residents speak a language other than English at home. U.S. Census, 2020–2024
HelloEnglish
HolaSpanish
ПриветRussian
Mid-callSwitches language whenever the caller does
How it works
Live in three steps. You keep your number.
No new phone. No app to learn. We do the setup with you, start to finish.
1
We learn your business
We sit down with you in person and set up your services, service area, hours, and how you want emergencies handled.
2
Forward your calls
Choose missed calls, after hours, or every call. Your customers dial the same number they always have.
3
Jobs show up booked
Wake up to a full schedule, with a summary of what each customer needs so you show up ready.
On every call
It asks what you'd ask. Then it gets off the phone.
Natural-sounding, short calls. No phone trees, no "press 1." Your assistant collects everything you need to quote and dispatch.
- What's wrong — the issue and any broken equipment
- Safety hazards — gas, flooding, sparking, flagged right away
- Where and when — service address and a booked time slot
- How to reach them — a confirmed callback number
New jobText to owner
IssueWater heater leaking
HazardsNone reported
Equipment40-gal gas heater
AddressIrvine, CA
Callback(949) 555-0142
LanguageSpanish, translated for you
BookedTomorrow · 8:00 AM
Example summary from the Bill's Plumbing demo.
Who it's for
Built for the trades that live on the phone.
Plumbers
"Is water still running? Do you know where your shut-off valve is?"
Electricians
"Is anything sparking, smoking, or hot to the touch right now?"
HVAC & AC
"Is the unit running but blowing warm air, or not turning on at all?"
Missed-call calculator
What are missed calls costing you?
You already pay for every call. A plumbing lead from Google's Local Services Ads runs about $57. Sending it to voicemail throws that money away, and the job with it.
97%of calls owners think they answer
66%they actually answer
Answer rates: Service Direct, 2019 (1,000 recorded calls). Lead cost: Valley Marketing Group, 2026.
Work you're likely losing
$4,330 / month
That's $51,960 a year. Rondo would answer those calls for $199 a month.
An estimate: calls × 4.33 weeks × booking rate × average job.
Pricing
Straightforward pricing.
Straightforward pricing.
Calls included.
Setup · one time
$99
I come to your shop, get to know you and your business, build your assistant around your services and service area, and test it with you before it goes live.
Care plan · monthly
$199 / month
300 minutes of calls included (about 120 calls) in English, Spanish, or Russian, ongoing tuning, and a monthly report: calls answered, jobs booked, and what to improve next.
Busy months
20¢ / extra minute
Only if you go past 300 minutes in a month. Calls are kept short, so most shops never do.
Example month
100 calls × about 2½ minutes = 250 minutes, inside your 300 included. Your bill: $199, nothing extra.
How it compares
| Option | Monthly cost | The catch |
|---|---|---|
| Voicemail | $0 | Callers hang up and dial the next company |
| Call center | $395 for 100 minutes | $4.50+ for every extra minute; bilingual agents cost extra |
| Receptionist | About $4,500 with benefits | Business hours only; usually one or two languages |
 Rondo | $199 for 300 minutes | Answers 24/7 in your customers' language, books the job, monthly report |
Call center: Ruby's 100-minute plan, Aug 2026. Receptionist: national median wage plus benefits, OnceHub, 2026; usually higher in Orange County.
Questions
Will my customers know it's AI?
Only if they ask. Your assistant sounds natural and keeps calls short, but it's always transparent: if a caller asks whether they're talking to a person, it tells them it's an AI assistant for your business.
My customers want a real person. What then?
Right now, after hours, they get voicemail. With Rondo they get the job booked, and you choose how you hear about it: emergencies forwarded straight to your phone, a text for every new job, or jobs quietly added to your calendar.
What if a caller stays on the line for an hour?
It won't happen. Your assistant is trained to keep calls short and on track. If a caller rambles, wanders off topic, or keeps talking without booking, it notices, politely wraps up, and offers a callback from you if needed.
It also spots telemarketers, sales pitches, and robocalls, and ends those calls quickly, so they don't reach you or eat up your minutes.
Do I have to change my phone number?
No. You forward calls from your existing number, so customers dial the same number they always have.
Can I try it before I buy?
Yes. Call Timmy, our demo assistant, at (971) 445-9512 and book a fake job yourself. Ask him anything about pricing or setup, and he can book a setup visit with me too.
Local, not a call center
Hear it for yourself.
Call Timmy and try to stump him. When you're ready, ask him to book a free setup visit, and I'll show you what your own assistant would sound like.